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Reputation and Risk Management through Data Loss Prevention, ediscovery and Compliance in email, Social Media and mobile

The power of Mailscape with Microsoft Exchange Subscribe Email Print

A very thourough review by Paul Cunningham on the benefits of deploying Mailscape in the Microsoft Exchange world

The Mailscape Dashboard

I recently reviewed Mailscape 365, which is ENow’s monitoring product for cloud and hybrid environments. If you read that review along with this one, then you’ll notice that Mailscape and Mailscape 365 are very similar looking products. The two products share many design elements, and in some areas the two products work the same way. If you have both products deployed, they even integrate into the same unified dashboard. But they are two separate products. Mailscape was developed before Mailscape 365, and has matured over several years based on input from several Microsoft MVPs, as well as customer

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Office365 predictions for 2018 Subscribe Email Print

Steve Goodman looks ahead to Office365 in 2018

Beginning of a big push to move from Exchange Server 2010 - Exchange Server 2010 reaches the end of extended support in January 2020, and most Exchange 2010 implementations  are approaching the end of their serviceable life – Don't wait until until 2019.

Teams projects will surpass Skype projects, with some cloud PBX projects put on hold - Microsoft launched calling capabilities into Microsoft Teams. Organizations will hold back their cloud PBX rollout for a while and wait for Teams to catch up.

AI hits mainstream in Office 365 - you will find it in Teams integration of connectors and bots, Delve,  Bing for Business and Cortana integrated deeply with Office 365. 

Greater security focus

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Improved Exchange & Office 365 Reporting Subscribe Email Print

New Mailscape version improves reporting on Office 365 and Exchange on-prem

The Mailscape develpment team work on four key product principles :

  • Help customers cut the mean time to resolution (MTTR) for Office365 and Exchange problems
  • Provide actionable insights, not just collections of data—we need to process and display the monitoring and reporting data we collect, and filter and prioritize it so that…
  • Trim the troubleshooting tree to eliminate wasted time (such as RDPing into a server and looking at its event log as a first step)
  • Accelerate migrations both to the cloud and between on-prem systems. We do this not by providing tools to migrate data but by applying #1 and #2 to migration operations.
 
The latest version of
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What Moves You To Open An Internal Email? Subscribe Email Print

mailoverloadManagement’s objective is to use email to optimize communications with employees. So what does it take to motivate employees to open internal mail when they are already overloaded with email from clients and business partners?

NCR (via Forbes) came up with some interesting findings on organizational behavior based on big data with regards to emails sent by internal sources…and the factors that motivate click-through vs. the decision not to open an email.

Here are some of the learnings (some may surprise you):

  • Contrary to what it previously thought, NCR found that the day of the week the email is sent doesn’t impact open and click-through rates. Fridays are as good as any other day.
  • The time of day a message is sent does matter.
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Where are you housing your ediscovery data - admins weigh in Subscribe Email Print

A new infographic shows the current situation and plans for ediscovery related data- mailbox data, network file data, hosted or on-premise - from an admins perspective. With 104 respondents,our friends at Sherpaasked IT admins questions pertaining to their ESI (electronically stored information). Here’s what they had to say!

whereareyouhousingyourdatainfographic

 

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